Information We Collect
We may collect the following categories of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Company or organization name
- Any information voluntarily submitted through contact forms, emails, or service requests
1.2 Technical and Usage Information
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Pages visited and time spent
- Referring URLs
1.3 Communication Data
- Messages sent via contact forms
- Email correspondence
- Support inquiries
How We Collect Information
Information is collected through:
- Direct user submission
- Automated technologies (cookies and analytics tools)
- Server logs and security monitoring systems
Purpose of Data Processing
We process personal data for the following purposes:
- To provide, operate, and maintain our Services
- To respond to inquiries and provide customer support
- To improve Website performance and user experience
- To conduct analytics and usage monitoring
- To ensure Website security and prevent fraud
- To comply with legal and regulatory obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance functionality and analyze Website traffic.
Types of Cookies Used
Cookie Control: Users may control or disable cookies through browser settings. Disabling cookies may affect Website functionality.
Analytics and Monitoring
We use third-party analytics services (such as Google Analytics) to collect anonymized or aggregated usage data. These services may collect information including:
- Pages visited
- Session duration
- Device and browser details
Important: Analytics data is used solely for performance analysis, service optimization, and security purposes.
Legal Basis for Processing (GDPR)
For users within the European Economic Area (EEA), we process personal data under the following legal bases:
- User consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, provided such interests do not override user rights
User Rights (GDPR & Kenya DPA)
You have the right to:
Submitting Requests: Requests may be submitted using the contact details provided below.
Data Sharing and Disclosure
We do not sell or rent personal data. Information may be shared only with:
- Trusted service providers under confidentiality agreements
- Legal or regulatory authorities when required by law
- Third-party tools necessary for service operation (e.g., analytics, hosting)
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Data Security
We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
Security Note: However, no electronic transmission or storage system is completely secure.
International Data Transfers
Personal data may be processed or stored outside your country of residence where necessary for service delivery. Appropriate safeguards are applied in accordance with applicable data protection laws.
Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review their privacy policies independently.
Children's Privacy
Our Website and Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon publication on this page. Continued use of the Website constitutes acceptance of the revised policy.
Contact Information
For privacy-related inquiries, data access requests, or concerns: